Frequently Asked Questions

What is Tennibot?

Tennibot is a sports robotics company that builds AI-powered training equipment for racquet sports like tennis, padel, and pickleball, including the Rover (an autonomous ball collector) and the Partner (an autonomous ball machine).

What products does Tennibot offer?

Tennibot offers two main products: the Partner, an autonomous ball machine, and the Rover, an autonomous ball collector—both designed for individual players, coaches, clubs, academies, and training facilities.

What sports does Tennibot support?

Tennibot supports tennis, pickleball, and padel. The robots are designed to work on standard courts for all three racquet sports.

What court surfaces are compatible with Tennibot?

Tennibot is designed to work on all court surfaces including hard courts, clay courts, grass courts, and indoor surfaces.

Can Tennibot be used indoors?

Yes, Tennibot works both indoors and outdoors. Its navigation system adapts to different lighting conditions and environments.

Can Tennibot operate in the rain?

Tennibot is not recommended for use in heavy rain or standing water. Light moisture is generally fine, but for best performance and longevity, use it in dry conditions.

What is the warranty on Tennibot?

Tennibot comes with a 1-year limited warranty covering manufacturing defects and hardware malfunctions. Extended warranty options are also available.

Where can I buy Tennibot?

Tennibot is available for purchase directly from tennibot.com. We also have authorized retailers and partners. Visit our website for the latest availability and pricing.

Do you offer financing options?

Yes, we offer flexible financing options at checkout. You can split your purchase into monthly payments. Visit our buy page for current financing details.

What is your return policy?

We offer a 60-day satisfaction guarantee. If you're not completely satisfied with your Tennibot, you can return it within 60 days of delivery for a full refund.

Do you ship internationally?

Yes, Tennibot ships to many countries worldwide. Shipping rates and delivery times vary by location. Check our website for specific shipping information to your country.

How do I contact customer support?

You can reach our customer support team through the Contact Us page on our website, by email, or through the Tennibot mobile app. Our team typically responds within 24 hours.

What is The Partner?

The Partner is the most advanced AI-powered racquet sports ball machine, designed for individual players, coaches, and small training groups. It moves autonomously around the court, and it’s lightweight, portable, and ideal for everyday practice sessions.

Can I use the Tennibot Partner as a stationary ball machine?

Yes. The Tennibot Partner can be used as a traditional stationary ball machine, delivering consistent shots from a fixed position, while also offering advanced programmable drills.

Is the Partner beginner-friendly?

Yes. The Tennibot Partner is designed for all skill levels, including beginners. You can start with slow, predictable feeds to build proper form and confidence, then gradually increase difficulty as your skills improve.

How many balls can The Partner hold?

The Partner can hold up to 80 tennis balls in its hopper. For pickleball, it can hold even more due to the smaller ball size.

How long does The Partner's battery last?

The Partner's battery lasts approximately 4–5 hours of continuous use on a single charge, which is enough for multiple practice sessions.

How does The Partner navigate the court?

The Partner uses a combination of sensors, cameras, and intelligent algorithms to detect and collect tennis balls autonomously. Simply place it on the court, press start, and it navigates the court collecting balls into its onboard hopper.

Can The Partner grow with my skill level?

Yes. The Tennibot Partner is designed to scale with your game, from basic drills for beginners to complex, match-like scenarios for advanced players.

How does The Partner avoid obstacles on the court?

The Partner uses advanced sensor technology to detect and avoid obstacles like net posts, benches, and court boundaries. It maps the court and navigates safely around any objects.

What is The Rover?

The Tennibot Rover is our autonomous ball collector designed for individual players, coaches, clubs, schools, and facilities. It offers enhanced capacity and features for high-volume ball collection needs.

Can The Rover be used at tennis clubs and facilities?

Absolutely! The Rover is perfect for tennis clubs, schools, and training facilities. We offer special pricing for commercial use. Contact us for partnership details.

Is there a mobile app for Tennibot?

Yes—Tennibot has companion apps for iOS and Android that let you control Rover and Partner from your phone: for Rover you can run ball collection (start/stop, see balls collected), remote control, court sweeping, and usual settings and power controls; for Partner you get Quick Play for live positioning and shot setup plus a full drills area with premade and custom routines you can tailor; on iPhone you can also use Apple Watch to start and stop when the watch is paired with your phone.

How do I update Tennibot's software?

When your phone is connected to your Tennibot , you can check for and install robot firmware updates from the app’s firmware section.

How do I set up Tennibot for the first time?

Download the Tennibot app, create an account, and follow the in-app setup guide. The app will walk you through pairing the robot via Bluetooth and running your first collection session.