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General
Troubleshooting
Q: Can the Tennibot operate on clay courts?
A: Yes! The Tennibot can clear the court for you, whether it is a hard or clay court.
Q: Can the Tennibot pick up tennis balls on the fence line?
A: Yes! The Tennibot clears the entire court including the net, fence, and corners.
Q: How much does a Tennibot weigh?
A: The Tennibot weighs approximately 26lbs.
Q: Can the Tennibot fit in the trunk of my car?
A: Yes! The Tennibot is 40” x 21” x 14” so it will easily fit in the trunk of most cars.
Q: Can the Tennibot handle rain?
A: Tennibot is designed to handle a light drizzle of rain or sprinkler water, but it should not be operated in the rain. If the Rover or Station get wet, turn them off and let them dry completely before powering back on.
Q: Does the Rover work on all boundary types?
A: Yes! The Rover works on fences, curtains, and walls.
Q: How long is the Tennibot’s battery life?
A: The Rover and Station can last up to 5 hours on a full charge.
Q: Can the Tennibot pick up baseballs, golf balls, etc.?
A: The Rover can collect tennis balls (including low and unpressurized balls) as well as Padel balls, but it should not be used for any other type of ball.
Q: How do I get the Tennibot to and from the court?
A: Tennibot is designed to be very easy to transport. Mount the arms on top of the Rover, then tilt the Rover upward and roll it like a suitcase, using the rear handle.
Q: Do I need the Station for the Tennibot to work?
A: The remote control feature can be used without the Station, but in order for the Tennibot to operate autonomously, the Station is required. A Station is included with every purchase of a Tennibot.
Q: How do I attach the arms?
A: The arms must be inserted at both a horizontal and vertical angle in order to lock in place. You can watch our walkthrough video for more detailed instructions.
Q: Do I need to have an internet connection to use the Tennibot?
A: The Tennibot has its own Wi-Fi network that you can connect to in order to control it. An internet connection is not necessary for operating the Tennibot. You will need an internet connection to create an account and complete the initial setup.
Q: Does the Tennibot work with iOS and Android?
A: Yes, the app is available for both iOS and Android.
Q: Why do I need the app?
A: The app is your way of operating the Tennibot. Through the app, you can tell the Tennibot which zones you want to clear, or even control the Rover manually. The app also allows you to keep track of valuable data, such as match statistics and Station video recordings.
Q: Will I need to stop my practice to operate the Tennibot?
A: The Tennibot is designed to be as unobtrusive as possible. Once you have set up the Tennibot, it will automatically return to you when it reaches a designated number of balls. You can then empty the ball bag, and the Rover will get back to work on its own, without you needing to use the app.
Q: How do I connect to my Rover or Station?
A: When you first receive your Tennibot, you will need to create an account and add the devices using the provided activation codes. Once the devices have been added, you can connect by selecting the device and tapping “Connect”. This will connect your phone to the Rover or Station’s Wi-Fi network.
Q: Can the Tennibot collect balls on both sides of the court?
A: The Tennibot can collect in every area of the court, but it cannot collect on both sides of the net at the same time. If you want the Tennibot to move to the other side of the court, you will need to switch to Remote Control mode and drive it to the other side.
Q: Will I need to assemble my Tennibot?
A: The Tennibot is delivered with instructions in a safely-packed box and no assembly is required. All that you need to do is remove the Tennibot from the box, and mount the arms.
Q: Will the Tennibot receive updates?
A: Yes! The Rover, Station, and Tennibot app will all receive updates to add new features and improve the experience.
Q: Can the Tennibot operate on clay courts?
A: Yes! The Tennibot can clear the court for you, whether it is a hard or clay court.
Q: Can the Tennibot pick up tennis balls on the fence line?
A: Yes! The Tennibot clears the entire court including the net, fence, and corners.
Q: How much does a Tennibot weigh?
A: The Tennibot weighs approximately 26lbs.
Q: Can the Tennibot fit in the trunk of my car?
A: Yes! The Tennibot is 40” x 21” x 14” so it will easily fit in the trunk of most cars.
Q: Can the Tennibot handle rain?
A: Tennibot is designed to handle a light drizzle of rain or sprinkler water, but it should not be operated in the rain. If the Rover or Station get wet, turn them off and let them dry completely before powering back on.
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